http://techsouth.mobi Tips and News for IT Field Service Technicians Thu, 30 Jul 2009 21:21:59 +0000 http://backend.userland.com/rss092 en THIS IS A MUST HAVE FOR A NEW TECHNICIAN AND A REALLY GOOD REFRESHER FOR US SUPER TECHS Troubleshooting is a necessary part of supporting any network installation. Determining and repairing problems can consume a lot of time, especially if you don't know what to do or how to do it ... http://techsouth.mobi/2009/07/30/tcpip-troubleshooting/ A single character sent by text message could allegedly compromise every iPhone released to date. The technique involves sending only one unusual text character or else a series of 'invisible' messages that confuse the phone and open the door to attack. Apple has not released any updates yet, so little ... http://techsouth.mobi/2009/07/30/sms-hack-makes-iphones-vulnerable/ Malware posing as antivirus software is spreading fast with tens of millions of computers infected each month, according to a report to be released on Wednesday from PandaLabs. PandaLabs found 1,000 samples of fake antivirus software in the first quarter of 2008. In a year, that number had grown to 111,000. ... http://techsouth.mobi/2009/07/30/report-finds-fake-antivirus-on-the-rise/ Almost exactly two years ago, I wrote about “Microsoft’s licensing mess.” Judging by my mailbag, nothing has changed in the meantime. Microsoft has done an exceptional job of designing Windows 7, but a terrible job of communicating how it will be sold. As Microsoft dribbles out details of the Windows ... http://techsouth.mobi/2009/07/30/the-ultimate-windows-7-upgrade-faq/ MI5 has closed up a flaw on its website that could have opened up visitors to malicious attacks, the UK intelligence agency said. The website suffered a cross-site scripting vulnerability that could have allowed hackers to inject code into the site and redirect users to malicious pages, MI5 admitted on Wednesday. However, ... http://techsouth.mobi/2009/07/30/mi5-website-breached-by-hacker/ Recently, I got access to the Microsoft Office 2010 Technical Preview. I spent some quality time over the past week going through the latest version of the suite and delving into all of its new features. In this post, I am going to concentrate on the productivity-boosting enhancements available in ... http://techsouth.mobi/2009/07/30/microsoft-office-2010-technical-preview-hands-on-review/ That didn't take long. It has only been a week since the official Windows 7 RTM announcement by Microsoft, but crackers have already managed to activate and validate the tricked-out Ultimate version of the OS. The hack is nothing new, as it borrows the same techniques used to bypass ... http://techsouth.mobi/2009/07/30/windows-7-ultimate-cracked/ One way to spruce up your professional image is to explore the world of pre-built business documents and web site templates. There are many good resources online where you can freely download templates for everything: brochures, newsletters, business cards, balance sheets income statements, and more. These are complemented by some ... http://techsouth.mobi/2009/07/30/free-resources-for-spiffy-documents-marketing-materials-and-more/ When Sky News launched an undercover investigation into PC repair shops, it turned to PC Pro readers for help with identifying rogue traders. As a result, Sky's cameras caught technicians scouring through private photos, stealing passwords and over-charging for basic repairs. Here is what they found How many technicians does it ... http://techsouth.mobi/2009/07/30/exposed-the-pc-repair-shops-that-rifle-through-your-photos-and-passwords/ Being a web worker can mean learning to handle many facets of running a small business, including dealing with difficult clients, which can often be one of the biggest frustrations that come with the territory. But how do you know if your clients are abusing you? Here are a few ... http://techsouth.mobi/2009/07/28/are-your-clients-abusing-you/